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Job summary
A global technology-focused organization is seeking a Senior Director of IT Operations to lead enterprise-wide technology initiatives in Austin, TX. This role requires overseeing IT operations, managing infrastructure and end-user support, and ensuring compliance with regulations. Ideal candidates have extensive IT leadership experience, strong communication skills, and expertise in hybrid cloud infrastructures. Join a dynamic company that fosters innovation and collaboration across cultures while modernizing IT systems.
Qualifications
12+ years of progressive IT experience, with at least 5 years in senior leadership.
Experience leading IT operations in a complex, global environment.
Deep knowledge of networking and enterprise support operations.
Responsibilities
Develop and execute an IT operations strategy aligned with organizational goals.
Oversee the design and management of enterprise infrastructure.
Deliver high-quality end-user support across the U.S. region.
Partner with security and compliance teams to ensure regulatory alignment.
Manage IT operations budgets and track KPIs for performance.
Skills
Leadership
Strategic Planning
Cross-functional Team Management
ITIL Knowledge
Vendor Management
Risk Awareness
Communication Skills
Collaboration Across Cultures
Education
Bachelor’s degree in Information Technology or related field
Master’s degree preferred
Tools
Hybrid Cloud Infrastructures
IT Service Management Software
Job description
A global technology-focused organization is seeking a Senior Director of IT Operations to lead enterprise-wide technology initiatives in Austin, TX. This role requires overseeing IT operations, managing infrastructure and end-user support, and ensuring compliance with regulations. Ideal candidates have extensive IT leadership experience, strong communication skills, and expertise in hybrid cloud infrastructures. Join a dynamic company that fosters innovation and collaboration across cultures while modernizing IT systems.