Onsite Application Support Engineer - Facility Automation

OnLogic, Inc.; Burlington, Northern (VT, KY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

401k with 3% Employer Contribution

Annual Profit Share Bonus

Paid Maternity & Paternity Leave

Employee Stock Purchase Plan

Personal development plan

Job summary

OnLogic, Inc. is seeking an IT specialist to maintain and enhance our facilities automation and provide primary technical support for core business applications.

This onsite role in South Burlington, VT focuses on improving services, supporting end users, and building knowledge of OnLogic systems. You will troubleshoot Facility Automation and PACS, triage ERP/CRM/eCommerce issues, develop reports, and document processes.

Qualifications

• Bachelor's degree in Computer Science (or related field) or comparable job-related experience and training.
• Competency in SQL (Postgres, MySQL, SQL Server) including database and query optimization.
• Competency in Python with basic software best practices.

Responsibilities

• Enhance, troubleshoot, and maintain Facility Automation services and PACS.
• Triaging and resolving incoming support requests for ERP, CRM, or eCommerce as needed.
• Develop and run business reports.
• Develop knowledge of OnLogic products and internal processes.
• Write effective documentation and training support for systems.

Skills

SQL

Python

IoT protocols

Facility Automation

Physical Access Control

CSS/HTML/XML/JSON

Education

Bachelor's degree in Computer Science

Tools

PostgreSQL

MySQL

SQL Server

Job description

OnLogic, Inc. is seeking an IT specialist to maintain and enhance our facilities automation and provide primary technical support for core business applications.

This onsite role in South Burlington, VT focuses on improving services, supporting end users, and building knowledge of OnLogic systems. You will troubleshoot Facility Automation and PACS, triage ERP/CRM/eCommerce issues, develop reports, and document processes.