Online Travel Reservationist – Remote

The Destination Knot; New York (NY); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading travel planning company seeks a detail-oriented Online Travel Reservationist to support clients in booking and managing travel arrangements. This remote role offers flexible scheduling and the chance to contribute to seamless vacation experiences. Ideal for organized individuals passionate about customer service.

Benefits

100% remote work flexibility

Training and development in travel industry

Access to booking tools

Performance-based incentives

Collaborative team culture

Qualifications

• Previous experience in reservations or travel coordination preferred.
• Strong written and verbal communication skills.
• Highly organized and able to manage multiple tasks independently.

Responsibilities

• Process client reservations for hotels, resorts, cruises, and vacation packages.
• Review and confirm booking details, ensuring accuracy.
• Communicate with clients and vendors regarding updates and changes.

Skills

Organizational skills

Communication

Customer service

Job description

Job Title:
Online Travel Reservationist – Remote

About Destination Knot:
Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Position Overview:
We are looking for a dependable and detail-oriented Online Reservationist to join our remote team. In this role, you will support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. This is an excellent opportunity for individuals who enjoy working behind the scenes to bring dream vacations to life.

Key Responsibilities:
Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems

Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences

Communicate with clients and vendors regarding updates, changes, or special requests

Maintain accurate records of bookings and client communications

Stay informed on supplier promotions, destination policies, and system updates

Collaborate with other team members and travel advisors to ensure a smooth booking experience

Provide high-level service and professionalism in all client interactions

Qualifications:
Previous experience in reservations, travel coordination, or customer service preferred

Strong written and verbal communication skills

Highly organized and able to manage multiple tasks independently

Comfortable working in a virtual environment using digital tools and platforms

Must be 18 years or older with access to a computer and reliable internet

A passion for organization, accuracy, and helping others experience seamless travel

What We Offer:
100% remote work flexibility

Training and development within the travel and hospitality industry

Access to booking tools and supplier platforms

Performance-based incentives and travel perks

A collaborative and supportive team culture

Work Environment:
This is a remote position with flexible scheduling, ideal for individuals who thrive in a structured, task-oriented role and enjoy contributing to a client-focused travel planning team.