Online Services Specialist

Northwest Independent School District; Justin (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Northwest Independent School District in Justin, Texas seeks an Online Services Specialist to manage the district and campus websites, oversee ParentSquare communications, and support the district’s online presence across channels.

The role requires a bachelor’s degree, experience in online content management, and skills in HTML, social media, and Adobe Creative Suite; the person will collaborate with the Technology Department and attend community events.

Qualifications

• Bachelor's degree in communications, technology or related field (strongly preferred).
• Experience in online content management or school communications (strongly preferred).
• Experience with online content management systems and journalistic writing/editing.
• Experience in social media management, campaigns and content creation.

Responsibilities

• Update and maintain the district website via Finalsite CMS and campus sites.
• Coordinate with Technology to manage ParentSquare platform for campuses.
• Approve flyers per district policies for Peachjar distribution.
• Train district and school staff in Finalsite, ParentSquare and Peachjar.
• Manage district employee website user accounts and access.
• Ensure ADA compliance for district websites and online services.
• Post news stories and photos to the district site.
• Assist with and support district events and communications.

Skills

Online content management

Social media management

Journalistic writing

Editing

Communication

Time management

Team collaboration

Problem solving

Public relations

Event coordination

Education

Bachelor's degree in communications/technology or related field

Tools

Finalsite CMS

ParentSquare

Peachjar

Microsoft Office Suite

Adobe Creative Suite

HTML

ADA/FERPA compliance knowledge

Job description

Online Services Specialist

Northwest Independent School District COMMUNICATIONS - Justin, Texas Open in Google Maps

Job Details

Job ID: 5957693

Application Deadline: Posted until filled

Posted: Oct 12, 2026 5:00 AM (UTC)

Starting Date: To Be Determined

Job Description

NORTHWEST INDEPENDENT SCHOOL DISTRICT

Title: Online Services Specialist (0455)

Reports To: Executive Director of Communications

Duty Days: 235 Days Dept./Campus: Communications

Wage/Hour Status: Exempt

Pay Grade: T20

Date Revised: 10/2026

Primary Purpose:

To assist in the district’s overall communications program through effective, professional communications with internal and external audiences and support the Communications Department’s day-to-day functions. The Online Services Specialist is responsible for management of the district website and oversee the management of campus websites. The Online Services Specialist will also coordinate with the Technology Department to manage and support the use of the ParentSquare communications and messaging system.

Qualifications:

Bachelor’s degree in communications, technology or related field (strongly preferred)

Previous experience in online content management or school communications (strongly preferred)

Experience working in online content management systems

Experience in journalistic writing and editing as well as print/electronic communications

Experience in social media management, campaigns and content creation

Experience with Microsoft Office Suite and Adobe Creative Services Suite

Ability to design and maintain websites, detect and solve web-related problems

Ability to effectively communicate with others

Ability to work with others in department and in district on joint projects and initiatives

Ability to think independently and solve problems

Ability to efficiently manage time and meet deadlines

Professional appearance and willingness to attend community events

Knowledge of a variety of online content management systems

Knowledge of HTML and other online programming languages or platforms

Knowledge of media relations and public relations functions

Knowledge of or willingness to learn ADA standards compliance

Knowledge of or willingness to learn FERPA and Texas Public Information Act

Major Duties and Responsibilities:

• Update and maintain the district website through the Finalsite content management system as well as support and oversee the maintenance of campus websites.
• Coordinate with the Technology Department to manage the ParentSquare online communications platform and support campuses in the platform’s use.
• Approve flyers in compliance with district policies and regulations for the Peachjar distribution system.
• Train district and school employees in online service systems including but not limited to Finalsite, ParentSquare and Peachjar.
• Manage and update district employee website user accounts.
• Ensure the district website and online services remain in compliance with federal ADA requirements.
• Post news stories as well as similar written informational updates and photographs to the district website.
• Assist in the management of social media pages.
• Assist with and support district events as needed. Regularly attend district events.
• Follow online management trends to innovate communications methods with school district communities.
• Contribute to the District Improvement Plan, as assigned, including creating goals and strategies as well as monitoring end-result effectiveness through metrics and accountability measures.
• Comply with copyright laws, privacy and public information laws, all district policies, operating procedures, and any other legal requirements as required.
• Project a positive image of Northwest ISD with a professional appearance and demeanor.
• Maintain active membership in professional organizations.
• Responsible for completing all other duties as assigned.

Supervisory Responsibilities:

N/A

Equipment Used:

Personal computer, laptop, camera, projector, printer, scanner, copier, and digital sending device.

Working Conditions:

• Be a strong self-starter and self-motivator.
• Frequent districtwide travel and occasional statewide travel.
• Occasional prolonged and irregular hours.
• Be available to work on evenings or weekends, if necessary.
• Regular and punctual attendance at the workplace and on assignments.
• Ability to work with frequent interruptions and maintain emotional control under stress.
• Ability to manage multiple projects and meet deadlines.
• Standard office equipment, including personal computer and peripherals.
• Prolonged sitting, occasional bending/stooping, pushing/pulling, twisting, overhead reaching and walking.
• Repetitive hand motions, frequent keyboarding and use of mouse; occasional overhead reaching.
• Occasional light lifting and carrying (less than 15 pounds).
• Potential occasional exposure to extreme heat or extreme cold at events.

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Position Type: Full-Time

Salary: $64,869.40 to $94,789.60 Per Year

Job Requirements

• Citizenship, residency or work visa required