Online Sales Specialist

Pulte Home Company, LLC

West Palm Beach (FL)

On-site

USD 60,000 - 75,000

Full time

3 days ago

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Benefits offered by this job

Comprehensive healthcare coverage

PTO and Work/Life Benefits

Retirement plan with company match

Mortgage financing discounts

Job summary

PulteGroup in West Palm Beach is seeking an energetic Sales/Marketing professional to manage consumer and REALTOR leads, qualify opportunities, and drive appointments with onsite counselors. You'll leverage multiple lead-management systems to present communities and floor plans and maintain strong follow-up with partners.

Ideal candidates have 2+ years in sales or marketing, a real estate license per local/state requirements, and a bachelor's in marketing or business.

Qualifications

Minimum 2 years professional experience in sales or marketing.
Proven email and phone communication skills.
Sales lead management database experience; real estate knowledge is a plus.

Responsibilities

Respond to email, phone, and text leads with expediency and customer focus.
Qualify leads and determine best community and floor plan fit.
Schedule appointments with Onsite Sales Counselors and follow up with partners.
Utilize lead management software daily and update CRM with relevant details.

Skills

Sales experience

Lead management

Communication skills

Customer service

Marketing knowledge

Education

Bachelor's in Marketing or related

Tools

Microsoft Dynamics 365

CRM software

Job description

Build a Career That Builds Your Future — with PulteGroup!

Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams. For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.

PRIMARY RESPONSIBILITIES

Consumer and Realtor Experience: Respond to all email, phone, and text leads with a sense of expediency while remaining customer focused and personable. Provide information and marketing material to leads, along with other important selling points of each community. Qualify each lead based on stated needs and determine best community and/or floor plan fit via strong understanding of all current and future communities. Provide consistent follow-up to online lead with the goal setting an appointment with the Onsite Sales Counselors, including outbound calling and prospecting. Maintain relationships with realtor partners through monthly follow up.

Leveraging Technical Platforms: Utilize multiple lead management software systems daily including: Call Tracking Metrics – Phone Routing System Podium – Texting Platform BombBomb – Video Messaging Platform Microsoft Dynamics/D365 – Company CRM Utilize and update internal OSSCR tool (Online Sales Specialist Community Resource) with relevant community details.

Reporting Metrics: Track and report relevant lead activity as it relates to appointments, sales and closings. Provide additional communication to leadership as the voice of the customer for trends, requests, and response to marketing.

SCOPE

Decision Impact: Individual Department Responsibility: None Budgetary Responsibility: No Direct Reports: No Indirect Reports: No

REQUIRED EDUCATION

Minimum High School Diploma or equivalent. Minimum Bachelors Degree in Marketing, Business or related field preferred. Real Estate License as required by local/state requirements.

REQUIRED EXPERIENCE

Related Functional Experience: Minimum 2 years professional experience in a Sales or Marketing role. Proven email and phone communication skills. Sales contact / lead management database experience. Experience in new home construction industry is a plus.

Preferred Attributes

Strong organizational and planning skills.
Maintain focus while working in an unstructured environment with nominal supervision.
Ability to multi-task and pivot as needed.
Effective time management skills.
Must be able to learn and follow a proven sales process.
Ability to work cross functionally across departments to provide answers to customer inquiries.

Recruiter Policy

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

Equal Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

This Organization Participates in e-Verify

Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.

California Privacy Policy

Additional Information

Here at PulteGroup: We will not send correspondence from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email address) We conduct our interviews in person or via phone or Teams/Zoom video (we would never conduct an interview via text message or Teams chat) We will not issue you a check as part of your onboarding for any reason (including for supplies, home office equipment, computers, etc.) We will not request money as part of your interview or onboarding process

PulteGroup Employee Benefits

At PulteGroup, we believe that our people are what makes us a great place to work and we strive to meet their health and welfare needs with a competitive suite of benefit offerings designed for their unique lifestyles.