Online Learning Training Specialist

Indian River State College; Florida; On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health & Wellness

Retirement benefits

Work-Life Balance

Perks & Discounts

Growth & Development

Job summary

Indian River State College in Fort Pierce, FL seeks an Online Learning Training Coordinator to support faculty and staff through training, technology resources, and collaborative partnerships. This position focuses on delivering training, coordinating sessions, and maintaining the online learning environment.

You will work across campuses, create guides, report data to designers, and help ensure alignment with institutional goals for online learning and professional development.

Qualifications

• Bachelor's degree from a regionally accredited institution; OR demonstrated experience scheduling events, training and partnering with outside departments to meet their needs.
• Outstanding customer service skills both on the telephone and face-to-face;
• Two (2) years of experience in a higher education or technology setting preferred;
• Excellent problem-solving, patience and a customer-friendly attitude required;
• Strong written and verbal communication skills;
• Ability to establish and maintain effective working relationships with key college stakeholders, including students, faculty, college administrators, and community members.
• Demonstrated proficiency in the use of instructional computing applications including learning management systems, web-conferencing systems, online proctoring services, and Web 2.0 applications;
• Ability to travel between campuses for meetings or position responsibilities;
• This position includes some night and weekend shifts, as scheduled.

Responsibilities

• Plan, schedule, and manage logistics for online learning training sessions on all campuses.
• Deliver basic training on using Learning Management Systems (LMS) and other tools.
• Prepare and provide data or reports to instructional designers and LMS admins.
• Act as the primary point of contact for online learning training coordination, and as a liaison between departments to align training goals with organizational objectives.
• Ensure smooth information flow between instructional designers, LMS admins, and staff. Analyze training data and feedback to inform future training priorities.
• Create and maintain quick-reference guides and training materials.
• Maintain records of training sessions, schedules, and participant progress.
• Troubleshoot MS issues and inquiries during training sessions.
• Completes all other duties and responsibilities as assigned.

Skills

Customer service

Communication

Problem-solving

Team collaboration

Time management

LMS proficiency

Education

Bachelor's degree or equivalent

Tools

Learning Management Systems (LMS)

Job description

Indian River State College in Fort Pierce, FL seeks an Online Learning Training Coordinator to support faculty and staff through training, technology resources, and collaborative partnerships. This position focuses on delivering training, coordinating sessions, and maintaining the online learning environment.

You will work across campuses, create guides, report data to designers, and help ensure alignment with institutional goals for online learning and professional development.