Online Hotel and Resort Reservationist | Entry Level – Remote

Destination Careers; New York (NY); A distancia; USD 30.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work

Travel industry training

Hotel discounts

Growth opportunities

Mentorship

Descripción de la vacante

Destination Knot is seeking an Online Hotel and Resort Reservationist (entry level) for a remote role that supports clients with hotel research, reservations, and travel assistance. No prior industry experience is required, and training is provided to help you learn booking systems and supplier platforms.

You will work with a collaborative team, enjoying flexible scheduling, access to travel perks, and opportunities for growth within the company as you develop booking expertise and customer

Formación

• No travel industry experience required—training provided.
• Excellent communication and customer service skills.
• Basic computer proficiency and willingness to learn booking systems.
• High attention to detail and strong organizational abilities.
• Reliable, professional, and positive attitude.

Responsabilidades

• Assist clients with booking hotels and resorts for personal and group travel.
• Research and recommend accommodations based on client preferences.
• Confirm reservations and provide booking details and documentation.
• Handle questions and changes professionally and promptly.
• Learn to navigate booking platforms and supplier tools.
• Provide outstanding customer service via phone, email, and messaging platforms.
• Stay informed about destination trends and current promotions.

Conocimientos

Strong communication

Customer service

Basic computer skills

Attention to detail

Reliability

18+ years old

Passion for travel

Herramientas

Booking platforms

Supplier tools

Descripción del empleo

Job Title:Online Hotel and Resort Reservationist | Entry Level – Remote

About Destination Knot:

Destination Knot is a modern travel planning company dedicated to creating stress-free and memorable getaways. We specialize in curating hotel and resort stays that match our clients’ preferences, budget, and lifestyle. From romantic retreats to family vacations, our goal is to ensure every trip starts with the perfect stay.

Position Overview:

We’re looking for a highly motivated and customer-focused Online Hotel and Resort Reservationist to join our team. This entry-level position is ideal for individuals who are passionate about travel and eager to learn the ins and outs of hotel and resort booking. As a remote team member, you’ll assist clients with hotel research, reservations, and travel support—no previous industry experience required.

Key Responsibilities:

• Assist clients with booking hotels and resorts for personal and group travel
• Research and recommend accommodations based on client preferences
• Confirm reservations and provide clients with necessary booking details and documentation
• Handle questions, special requests, and reservation changes in a professional manner
• Learn to navigate booking platforms and supplier tools efficiently
• Provide outstanding customer service via phone, email, and messaging platforms
• Stay informed about destination trends, hotel features, and current travel promotions

Qualifications:

• No prior travel industry experience required—training provided
• Strong communication and customer service skills
• Basic computer proficiency and willingness to learn booking systems
• High attention to detail and ability to stay organized
• Positive attitude, professionalism, and reliability
• Must be 18 years or older with access to a computer and stable internet connection
• Passion for travel and helping others

What We Offer:

• Flexible, remote work opportunity
• Travel industry training and onboarding support
• Access to exclusive travel perks and hotel discounts
• Opportunities for growth and advancement
• Supportive team culture and ongoing mentorship

Work Environment:

This is a remote position with flexible scheduling options. You’ll work independently while being part of a collaborative and enthusiastic team that values learning and service.

$30,000 - $60,000 a year