Online Grocery Shopper: Precise Picks, Fast Fulfillment

Hyvee.io; Richland Township (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee is seeking an Aisles Online Shopper to accurately select high-quality groceries for online orders, from produce to pantry staples, and to ensure every order is fulfilled with care, precision, and proper temperature control. This fast-paced, independent role emphasizes outstanding customer service, clear communication with customers and store staff, and reliable order fulfillment.

You will greet customers, bag and prepare orders for pickup, substitute items when unavailable, and assist

Qualifications

• High school diploma or equivalent preferred
• Frequently stand and walk throughout a shift in sales, food service, or delivery areas

Responsibilities

• Greet customers and assist with their needs throughout the store
• Accurately select groceries ordered online by customers
• Select, scan, and bag items from all temperature zones
• Ensure products maintain proper temperature during fulfillment
• Place gathered orders in storage at the proper temperature
• Cart orders to and place them in the holding area for customer pickup
• Lift, carry, and load groceries into customer vehicles
• Tender customer orders through POS and process credit card payments
• Substitute products for customers upon request or when items are unavailable
• Continually monitor incoming online orders to ensure prompt fulfillment
• Answer phones and emails promptly and provide friendly service
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Quality selection

Communication

Organization

Problem solving

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Shopper to accurately select high-quality groceries for online orders, from produce to pantry staples, and to ensure every order is fulfilled with care, precision, and proper temperature control. This fast-paced, independent role emphasizes outstanding customer service, clear communication with customers and store staff, and reliable order fulfillment.

You will greet customers, bag and prepare orders for pickup, substitute items when unavailable, and assist