Online Grocery Shopper - Fast-Paced & Customer-Driven

Hy-Vee Inc; Indiana; On-site; USD 19,000 - 25,000; Part time

Job summary

Hy-Vee Inc. is seeking an Aisles Online Shopper to accurately select groceries for online orders, from fresh produce to pantry staples. You will ensure each order is fulfilled with care and precision while maintaining proper temperatures and efficient pickup for customers.

The role emphasizes attention to quality, organizational skills, and the ability to work independently in a fast-paced retail setting. This position supports Hy-Vee's commitment to a helpful, friendly shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Ability to stay organized and handle multiple tasks in a fast-paced environment.
• Attention to quality and accuracy in selecting groceries.

Responsibilities

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store.
• Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products.
• Select, scan, and bag items from all temperature zones.
• Ensure products maintain proper temperature throughout the entire fulfillment process.
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival.
• Cart orders to and place them in the holding area for customer pickup.
• Lift, carry, and load groceries into customer vehicles.
• Tender customer orders through POS and process credit card payments.
• Substitute products for customers upon request or when items are unavailable.
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment.
• Answer phones and emails promptly and provide friendly, helpful service to customers.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up.

Skills

Customer service

Attention to detail

Communication

Multitasking

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee Inc. is seeking an Aisles Online Shopper to accurately select groceries for online orders, from fresh produce to pantry staples. You will ensure each order is fulfilled with care and precision while maintaining proper temperatures and efficient pickup for customers.

The role emphasizes attention to quality, organizational skills, and the ability to work independently in a fast-paced retail setting. This position supports Hy-Vee's commitment to a helpful, friendly shopping experience.