Aisles Online Shopper - Fast-Paced Grocery Fulfillment

Hy-Vee; Peru (IL); On-site; USD 21,000 - 26,000; Part time

Job summary

Hy-Vee is seeking an Aisles Online Shopper to accurately select high-quality groceries for online orders and provide exceptional customer service. You will greet customers, handle in-store interactions, scan and bag items, and ensure orders are fulfilled on time with attention to temperature and quality.

Substitutions, POS payments, and multi-tasking are part of daily duties. The role requires independence, a detail-oriented mindset, and the ability to work efficiently in a busy retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Detail-oriented with accuracy in order selection.
• Ability to stand and walk for long periods.

Responsibilities

• Accurately select groceries ordered online by customers, choosing the highest quality products.
• Greet customers warmly and assist them with their needs throughout the store.
• Scan, bag, and prepare items for customer pickup or delivery.
• Tend to customer orders through POS and process credit card payments.
• Substitute products for customers upon request or when items are unavailable.
• Monitor online orders for on-time fulfillment and communicate updates as needed.
• Answer phones and emails promptly with a friendly, helpful service attitude.

Skills

Customer service

Attention to detail

Multitasking

Communication skills

Independence

Education

High school diploma or equivalent

Tools

POS terminal

Scanner

Job description

Hy-Vee is seeking an Aisles Online Shopper to accurately select high-quality groceries for online orders and provide exceptional customer service. You will greet customers, handle in-store interactions, scan and bag items, and ensure orders are fulfilled on time with attention to temperature and quality.

Substitutions, POS payments, and multi-tasking are part of daily duties. The role requires independence, a detail-oriented mindset, and the ability to work efficiently in a busy retail setting.