Online Grocery Shopper & Pickup Specialist

Hannaford Supermarkets; Kennebunk (ME); On-site; USD 20,801 - 27,069; Full time

Job summary

Hannaford Supermarkets is seeking staff to deliver outstanding customer service at our Kennebunk store. You will observe store policies, assist with busy tasks, and maintain a neat appearance while supporting safety standards and procedures.

The role includes helping with special projects and maintaining productivity per management guidelines. Responsibilities include handling spills, assisting with price checks, and ensuring customer satisfaction through accurate service and teamwork.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Willingness to learn multiple tasks.
• Demonstrated ability to perform the technical requirements of the job.

Responsibilities

• Provide outstanding friendly customer service.
• Observe and follow all company policies and established procedures.
• Clean and assist in prompt cleanup of spills and breakage.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPA) guidelines to maintain productivity.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Treat all associates with fairness, dignity, and respect.
• Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
• Sweep floors during store hours and assist in other cleaning duties as assigned.
• Observe security standards by staying alert and being aware of customers' actions and behavior.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Willingness to learn

Technical ability

Job description

Hannaford Supermarkets is seeking staff to deliver outstanding customer service at our Kennebunk store. You will observe store policies, assist with busy tasks, and maintain a neat appearance while supporting safety standards and procedures.

The role includes helping with special projects and maintaining productivity per management guidelines. Responsibilities include handling spills, assisting with price checks, and ensuring customer satisfaction through accurate service and teamwork.