Online Grocery Shopper & Pickup Specialist

Hannaford; West Lebanon (NH); On-site; USD 21,000 - 28,000; Full time

Job summary

Hannaford Supermarkets in West Lebanon, NH is seeking team members for a Retail Operations role focused on delivering outstanding customer service, following policy, and maintaining a clean, safe store environment.

You will assist in projects, support productivity under management planning, observe safety standards, and help with inventory and pickup orders as needed. The position emphasizes teamwork, reliability, and the ability to lift up to 50 pounds and handle busy shifts.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Willingness to learn multiple tasks.
• Demonstrated ability to perform the technical requirements of the job.

Responsibilities

• Provide outstanding friendly customer service.
• Observe and follow all company policies and established procedures.
• Clean and assist in prompt cleanup of spills and breakage.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPA) guidelines to maintain productivity.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
• Treat all associates with fairness, dignity, and respect.
• Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
• Sweep floors during store hours and assist in other cleaning duties as assigned. Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
• Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
• Perform all other duties as assigned.

Skills

Communication

Customer service

Learning mindset

Job description

Hannaford Supermarkets in West Lebanon, NH is seeking team members for a Retail Operations role focused on delivering outstanding customer service, following policy, and maintaining a clean, safe store environment.

You will assist in projects, support productivity under management planning, observe safety standards, and help with inventory and pickup orders as needed. The position emphasizes teamwork, reliability, and the ability to lift up to 50 pounds and handle busy shifts.