Online Grocery Pickup Specialist

Hannaford; Manchester (NH); On-site; USD 21,000 - 31,000; Full time

Job summary

Hannaford is seeking team members to provide outstanding customer service in a fast-paced retail environment in Manchester, NH. You will observe store policies, assist with cleaning, and maintain a neat appearance while supporting teammates and company safety standards.

The role emphasizes fairness and respect for colleagues, cost control, and accurate assistance with price checks and customer orders. Opportunity for growth within Hannaford’s local program is highlighted.

Qualifications

• Must have effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Willingness to learn multiple tasks.
• Demonstrated ability to perform the technical requirements of the job.

Responsibilities

• Provide outstanding friendly customer service.
• Observe and follow all company policies and established procedures.
• Clean and assist in prompt cleanup of spills and breakage.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPA) guidelines to maintain productivity.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
• Treat all associates with fairness, dignity, and respect.
• Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
• Sweep floors during store hours and assist in other cleaning duties as assigned. Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
• Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
• Perform all other duties as assigned.

Skills

Effective communication and customer

Age requirement adherence

Willingness to learn multiple tasks

Technical requirements understanding

Job description

Hannaford is seeking team members to provide outstanding customer service in a fast-paced retail environment in Manchester, NH. You will observe store policies, assist with cleaning, and maintain a neat appearance while supporting teammates and company safety standards.

The role emphasizes fairness and respect for colleagues, cost control, and accurate assistance with price checks and customer orders. Opportunity for growth within Hannaford’s local program is highlighted.