Online Grocery Shopper - Fresh & Accurate

Hy-Vee; Omaha (NE); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Shopper in Omaha to accurately select online groceries across departments, ensuring quality and timely fulfillment. You will greet customers, handle substitutions, and process payments while maintaining proper product temperatures for safe pickup.

This role requires attention to detail and strong customer service in a fast-paced retail setting. The position emphasizes independent work, reliability, and the ability to manage multiple tasks, with the goal of

Qualifications

• High school diploma or equivalent preferred.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Excellent customer service and communication skills.

Responsibilities

• Greet customers and assist with needs throughout the store.
• Select and scan online orders, ensuring quality across departments.
• Bag items and maintain proper temperature for fulfillment.
• Prepare orders for pickup and assist with payments at POS.
• Handle substitutions and respond to item unavailability.
• Answer phones and emails promptly with friendly service.
• Follow dress code and store guidelines.
• Support additional tasks and special projects as needed.

Skills

Customer service

Attention to detail

Communication

Time management

Problem solving

Independent worker

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Shopper in Omaha to accurately select online groceries across departments, ensuring quality and timely fulfillment. You will greet customers, handle substitutions, and process payments while maintaining proper product temperatures for safe pickup.

This role requires attention to detail and strong customer service in a fast-paced retail setting. The position emphasizes independent work, reliability, and the ability to manage multiple tasks, with the goal of