Online Grocery Pickup Specialist: Fast, Fresh, Friendly

The Kroger Co.; Brentwood (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Brentwood, TN is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' on-line orders with a focus on freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup.

You will provide a positive customer service experience, follow bagging standards, communicate substitutions when needed, and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for customers' on-line orders.
• Online Grocery Pick-Up team assembles orders, processes coupons and payment, and loads orders to cars at pickup.
• In-Store Grocery Shopper scans and bags orders following bagging standards.
• Communicate substitutions or exceptions to customers at time of pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent communication skills

Job description

The Kroger Co. in Brentwood, TN is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' on-line orders with a focus on freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup.

You will provide a positive customer service experience, follow bagging standards, communicate substitutions when needed, and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.