Online Grocery Pickup Specialist

Kroger; Charleston (WV); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is hiring for an Online Grocery Pick-Up Clerk in Charleston, WV. The role involves selecting and gathering products for customers' online orders, ensuring freshness and quality, processing payments, and loading orders into customers' cars at pickup.

The position emphasizes delivering a positive customer service experience and upholding Kroger's core values while working within a fast-paced e-Commerce team environment.

Qualifications

• Excellent oral/written communication skills.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Ability to work without supervision.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons/payments, and deliver or load orders to customers' cars for pickup.
• Scan and bag items while following bagging standards and communicate substitutions or exceptions to customers at pickup.

Skills

Excellent oral/written communication

Ability to work without supervision

Read shelf tags

Basic math skills

Job description

Kroger is hiring for an Online Grocery Pick-Up Clerk in Charleston, WV. The role involves selecting and gathering products for customers' online orders, ensuring freshness and quality, processing payments, and loading orders into customers' cars at pickup.

The position emphasizes delivering a positive customer service experience and upholding Kroger's core values while working within a fast-paced e-Commerce team environment.