Online Grocery Picker & Customer Service Associate

Hannaford; Leominster (MA); On-site; USD 2,080,000 - 3,113,000; Full time

Job summary

Hannaford in Leominster, MA is seeking a store associate to provide outstanding customer service and support daily store operations. You will observe policies, assist with busines as usual, and help maintain a clean, safe shopping environment at all times.

The role requires flexible tasks across departments, strong communication, and a commitment to safety and quality. This position connects to Hannaford’s Local program and operating standards in a retail setting.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Willingness to learn multiple tasks.
• Demonstrated ability to perform the technical requirements of the job.

Responsibilities

• Provide outstanding friendly customer service.
• Observe and follow all company policies and established procedures.
• Clean and assist in prompt cleanup of spills and breakage.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPA) guidelines to maintain productivity.
• Support and comply with all company safety standards.
• Communicate any needed equipment repairs or maintenance work needed.
• Keep work area free from debris and safety hazards.
• Treat all associates with fairness, dignity, and respect.
• Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
• Sweep floors during store hours and assist in other cleaning duties as assigned. Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
• Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
• Perform all other duties as assigned.

Skills

Communication

Customer service

Willingness to learn

Technical skills

Job description

Hannaford in Leominster, MA is seeking a store associate to provide outstanding customer service and support daily store operations. You will observe policies, assist with busines as usual, and help maintain a clean, safe shopping environment at all times.

The role requires flexible tasks across departments, strong communication, and a commitment to safety and quality. This position connects to Hannaford’s Local program and operating standards in a retail setting.