Grocery Online Order Picker & Customer Service

Hannaford Supermarkets; Franklin (NH); On-site; USD 21,000 - 28,000; Full time

Job summary

Hannaford Supermarkets in Franklin, NH is seeking a store associate to provide outstanding customer service, maintain store standards and assist in daily front-end operations.

Responsibilities include following policies, handling spills, keeping a neat appearance, supporting safety standards, and helping with special projects as directed by supervision. This role emphasizes teamwork and customer satisfaction in a busy retail environment.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Willingness to learn multiple tasks.
• Demonstrated ability to perform the technical requirements of the job.

Responsibilities

• Provide outstanding friendly customer service.
• Observe and follow all company policies and established procedures.
• Clean and assist in prompt cleanup of spills and breakage.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPA) guidelines to maintain productivity.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
• Treat all associates with fairness, dignity, and respect.
• Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.
• Sweep floors during store hours and assist in other cleaning duties as assigned. Record on designated forms any price discrepancies and/or any not on file items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
• Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Willingness to learn

Technical ability

Job description

Hannaford Supermarkets in Franklin, NH is seeking a store associate to provide outstanding customer service, maintain store standards and assist in daily front-end operations.

Responsibilities include following policies, handling spills, keeping a neat appearance, supporting safety standards, and helping with special projects as directed by supervision. This role emphasizes teamwork and customer satisfaction in a busy retail environment.