Online Grocery Pick-Up Specialist — Fresh, Fast, Friendly

Kroger; Canton (GA); On-site; USD 18,000 - 23,000; Full time

Job summary

Kroger in Canton, GA is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customer online orders with emphasis on freshness and accuracy. You will process coupons, payments at the POS, and load orders into customers' cars at pickup, while providing a positive shopper experience and adhering to food safety rules and store guidelines.

The role requires strong attention to detail, the ability to work without supervision, and excellent communication with customers and team

Qualifications

• Basic math skills (counting, addition, subtraction).
• Ability to read shelf tags and follow notes in order.
• Excellent oral and written communication with customers and team.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag items, follow bagging standards, and maintain order accuracy throughout pickup process.
• Communicate substitutions or issues to customers at pickup time and ensure customer satisfaction.
• Follow store policies, food safety procedures, and safety guidelines; keep staging areas clean and organized.
• Assist in training new e-Commerce team members and meet productivity standards.

Skills

Basic math

Shelf tags

Excellent communication

Job description

Kroger in Canton, GA is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customer online orders with emphasis on freshness and accuracy. You will process coupons, payments at the POS, and load orders into customers' cars at pickup, while providing a positive shopper experience and adhering to food safety rules and store guidelines.

The role requires strong attention to detail, the ability to work without supervision, and excellent communication with customers and team