Online Grocery Pick-Up Specialist - Fresh & Fast

Kroger Co.; Bonaire (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is seeking an In-Store Online Grocery Pick-Up Clerk to assemble customer orders with a focus on freshness and accuracy. You will pick items, scan and bag, process coupons and payments, and load orders into customers' cars at pickup.

You will follow bagging standards, communicate substitutions, and ensure a positive shopping experience while adhering to safety and company guidelines. This role supports a fast-paced e-commerce team in-store.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for customers' online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers' online orders.
• Assemble orders, process coupons and payment, and deliver and load orders to cars at pickup.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive orders from Order Selector according to guidelines, store products in optimal temperature zones.
• Read and follow directions in notes; ensure quality and freshness of items."

Skills

Customer service

Communication

Reading shelf tags

Basic math

Job description

Kroger Co. is seeking an In-Store Online Grocery Pick-Up Clerk to assemble customer orders with a focus on freshness and accuracy. You will pick items, scan and bag, process coupons and payments, and load orders into customers' cars at pickup.

You will follow bagging standards, communicate substitutions, and ensure a positive shopping experience while adhering to safety and company guidelines. This role supports a fast-paced e-commerce team in-store.