Online Grocery Pick-Up Specialist - Fast, Fresh & Friendly

Kroger Family of Companies; Olde West Chester (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper in Ohio to assemble and prepare online orders with freshness and accuracy, process payments, and assist customers at pickup. You will follow bagging standards, communicate substitutions, ensure temperature control, and maintain clean staging areas while delivering friendly, efficient service.

Join a team that prioritizes customer satisfaction, accuracy, and safety in a fast-paced retail environment.

Qualifications

• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.
• Ability to work without supervision.

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Assemble on-line orders and process coupons and payment.
• Deliver and load orders to cars at pickup; provide positive customer service.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Follow local, state, and federal laws and food safety procedures.
• Receive orders, store items in proper temperature zones, and ensure order accuracy.
• Process orders through the POS system and handle substitutions for out-of-stock items.
• Maintain organization and cleanliness of staging areas and equipment.
• Assist in training new e-Commerce team members.

Skills

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Ability to work without supervision

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper in Ohio to assemble and prepare online orders with freshness and accuracy, process payments, and assist customers at pickup. You will follow bagging standards, communicate substitutions, ensure temperature control, and maintain clean staging areas while delivering friendly, efficient service.

Join a team that prioritizes customer satisfaction, accuracy, and safety in a fast-paced retail environment.