Online Grocery Pick-Up Specialist — Fast, Fresh & Customer-Focused

Kroger Family of Companies; Dearborn Heights (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger Family of Companies is seeking an In-Store Grocery Shopper/Pick-Up Clerk in Michigan to assemble on-line orders, ensure freshness and quality, and deliver orders to customers' cars at pickup. You will process coupons and payments, communicate substitutions, and provide a positive customer service experience that encourages return visits.

Responsibilities include selecting products, bagging per standards, and maintaining cleanliness while adhering to safety guidelines.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for on-line orders.
• Assemble orders, process coupons and payment, and deliver and load orders to customers' cars for pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent communication skills

Job description

Kroger Family of Companies is seeking an In-Store Grocery Shopper/Pick-Up Clerk in Michigan to assemble on-line orders, ensure freshness and quality, and deliver orders to customers' cars at pickup. You will process coupons and payments, communicate substitutions, and provide a positive customer service experience that encourages return visits.

Responsibilities include selecting products, bagging per standards, and maintaining cleanliness while adhering to safety guidelines.