Online Grocery Pick-Up Specialist

Smith's Food & Drug Centers; Santa Fe (NM); On-site; USD 26,000 - 38,000; Full time

Job summary

Smith's Food & Drug Centers is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders with a focus on freshness. You will assemble orders, process coupons and payment, and load orders into customers' cars at pickup, while maintaining a positive customer experience.

You will follow all bagging standards, communicate substitutions, and meet productivity and quality standards in a fast-paced environment.

Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (i.e., counting, addition, and subtraction)
• Excellent oral/written communication skills

Responsibilities

• Select and gather products for customers' on-line orders efficiently with attention to freshness and quality.
• Assemble on-line orders, process coupons and payment, and deliver and load orders to cars at pickup.
• Provide a positive customer service experience encouraging repeat on-line shopping.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup and adhere to store policies.

Skills

Work without supervision

Read shelf tags

Basic math skills

Excellent communication

Job description

Smith's Food & Drug Centers is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders with a focus on freshness. You will assemble orders, process coupons and payment, and load orders into customers' cars at pickup, while maintaining a positive customer experience.

You will follow all bagging standards, communicate substitutions, and meet productivity and quality standards in a fast-paced environment.