Online Grocery Pick-Up Specialist

The Kroger Co.; Lakeland (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is hiring for an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper in Lakeland, TN to efficiently select and gather products for online orders with a focus on freshness and quality.

You will process coupons and payments, and load orders into customers’ cars at pickup, all while delivering a positive customer service experience. You will follow bagging standards, communicate substitutions when needed, and ensure accuracy and compliance with all safety guidelines during order

Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (i.e., counting, addition, and subtraction)
• Excellent oral/written communication skills

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and deliver and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards and communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

Skills

Basic math skills

Read shelf tags

Excellent oral/written communication

Job description

The Kroger Co. is hiring for an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper in Lakeland, TN to efficiently select and gather products for online orders with a focus on freshness and quality.

You will process coupons and payments, and load orders into customers’ cars at pickup, all while delivering a positive customer service experience. You will follow bagging standards, communicate substitutions when needed, and ensure accuracy and compliance with all safety guidelines during order