Online Grocery Pick-Up Clerk

Kroger; South Jordan (UT); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading company as an Online Grocery Pick-Up Clerk, where you'll be responsible for selecting and gathering products for online orders, ensuring quality and freshness. You'll also provide excellent customer service, process payments, and assist customers during pick-up. This part-time role offers flexibility and opportunities for growth within a supportive team environment.

Benefits

Healthcare

Flexible schedules

Counseling

Discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to work independently.
• Excellent communication skills.
• Basic math skills.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Assemble orders, process payments, and deliver to customers' cars.
• Provide excellent customer service to encourage repeat business.

Skills

Communication

Independence

Basic Math

Job description

Join to apply for the Online Grocery Pick-Up Clerk role at Kroger

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Join to apply for the Online Grocery Pick-Up Clerk role at Kroger

Job Description

Select and gather products for customers' online orders in the most efficient manner with attention to freshness and quality. Assemble customers' online orders, process coupons and payments, and deliver and load orders to cars when customers arrive at the store for pick-up. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

1. Select and gather products for customers' online orders efficiently, ensuring freshness and quality.
2. Initiate and complete the selection process for online orders.
3. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars.
4. Scan and bag orders following all standards.
5. Communicate substitutions or exceptions to customers at pick-up.
6. Meet/exceed customer expectations regarding shopping ease, variety, freshness, and cleanliness.
7. Follow all relevant laws, food safety procedures, and company policies.
8. Store products in optimal temperature zones and ensure order accuracy.
9. Follow directions in notes and ensure quality of all items.
10. Communicate professionally with customers via portable phones.
11. Retrieve, verify, and load customer orders into cars.
12. Provide excellent customer service to encourage repeat business.
13. Process orders through the POS system.
14. Handle out-of-stock substitutions appropriately.
15. Maintain cleanliness and organization of staging areas.
16. Report discrepancies and equipment issues.
17. Perform opening and closing procedures.
18. Assist in training new team members.
19. Meet productivity standards and work cooperatively in high-paced environments.
20. Manage conflicts professionally and act with honesty and integrity.
21. Follow directions and seek assistance when needed.
22. Support interactions with minors, individuals with disabilities, and seniors.
23. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent communication skills.

Desired Previous Experience:

• Experience as a personal shopper, in warehousing, stocking, or cashier roles.

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming.

As part of Kroger, we value diversity and innovation, aiming to create great experiences for our customers, communities, and team members. We believe people matter and strive to provide opportunities for growth and success.

Whether seeking part-time work or a new career, apply today to join our Smith’s family!

Benefits

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible schedules, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail