Online Grocery Pick-Up Clerk

Kroger in; Sandy Springs (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk. You'll select and gather products for online orders while ensuring quality and providing excellent customer service. Enjoy flexible scheduling, comprehensive benefits, and opportunities for growth in a supportive environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Emotional and Financial Support

Qualifications

• Ability to work in a fast-paced environment.
• Effective communication with customers.
• Support for individuals with special needs.

Responsibilities

• Select and gather products for online orders.
• Process payments and load orders into cars.
• Follow food safety procedures and maintain cleanliness.

Skills

Customer Service

Communication

Conflict Resolution

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth and future by offering value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Extensive healthcare coverage (medical, dental, vision, prescriptions) through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and service.
• Emotional and financial support via free counseling and financial coaching.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

In-Store Grocery Shoppers initiate and complete the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and loads orders into customers' cars. They also scan and bag orders following standards, communicate substitutions or issues, and ensure order accuracy and quality.

Responsibilities include following food safety procedures, storing products appropriately, and maintaining cleanliness. The role requires effective communication with customers, managing order discrepancies, and supporting new team members. It demands the ability to work in a fast-paced environment, handle conflicts professionally, and act with honesty and integrity.

Support and assist customers, including minors, individuals with special needs, and older adults. The position requires the ability to perform essential job functions with or without reasonable accommodations.