Online Grocery Pick-Up Clerk

Kroger Mountain View Foods; Columbus (IN); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders while ensuring quality and providing excellent customer service. Responsibilities include assembling orders, processing payments, and maintaining organization. The role requires strong communication skills and the ability to work independently. Comprehensive benefits are offered, including healthcare and tuition reimbursement.

Benefits

Healthcare

Flexible scheduling

Counseling

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Ability to work independently.
• Ability to read shelf tags and perform basic math.
• Strong communication skills.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders, process payments, and load orders into cars.
• Maintain cleanliness and organization of staging areas.

Skills

Communication

Job description

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Job Description

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver/load orders to cars during pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

• Responsibly select and gather products for online orders, ensuring quality and freshness.
• Initiate and complete the order selection process.
• Assemble orders, process payments, and load orders into customers' cars.
• Scan and bag items following standards, communicate substitutions or issues to customers.
• Maintain cleanliness and organization of staging areas and equipment.
• Follow safety, food handling, and company policies and procedures.
• Ensure order accuracy and quality, respond professionally to customer calls.
• Perform opening and closing procedures, assist in training new team members.
• Meet productivity standards and work cooperatively in a fast-paced environment.

Qualifications

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags and perform basic math.
• Strong communication skills.

Desired Previous Experience:

• Experience as a personal shopper, in warehousing, stocking, or cashier roles.

About Us

Based in Indiana, Jay C merged with The Kroger Company in 1999, serving 22 stores across the state. We are part of the Kroger family, committed to diversity, innovation, and creating positive experiences for customers and employees alike.

Benefits

Our comprehensive benefits include healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and career growth opportunities.

Visit our Benefits Page for more details.