Online Grocery Pick-Up Clerk

Kroger; Colorado Springs (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and providing excellent customer service. Ideal candidates will possess strong communication skills and the ability to work independently in a fast-paced environment.

Qualifications

• Ability to work independently.
• Excellent communication skills.
• Basic math skills.

Responsibilities

• Select and gather products for online orders with attention to quality.
• Assemble orders, process payments, and load orders into customers' cars.
• Maintain cleanliness and organization of staging areas.

Skills

Communication

Mathematics

Independence

Job description

Join to apply for the Online Grocery Pick-Up Clerk role at Kroger.

Job Description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Responsible for selecting and gathering products for online orders with attention to quality.
• Initiate and complete the order selection process.
• Assemble orders, process payments, and load orders into customers' cars.
• Scan and bag orders following standards.
• Communicate substitutions or exceptions to customers at pickup.
• Maintain cleanliness and organization of staging areas.
• Follow safety, legal, and company guidelines.
• Ensure order accuracy and quality.
• Respond professionally to customer calls.
• Perform opening and closing procedures.
• Assist in training new team members.
• Meet productivity standards and work cooperatively in a fast-paced environment.

Qualifications

• Ability to work independently.
• Ability to read shelf tags.
• Basic math skills.
• Excellent communication skills.

Desired Experience

• Experience as a personal shopper, warehouse worker, stocker, or cashier.

Note: The description has been condensed to focus on key responsibilities and qualifications, removing redundant and irrelevant content to improve clarity and conciseness.