Online Grocery Pick-Up Clerk

Kroger; Buckhannon (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking an In-Store Grocery Shopper in Buckhannon to efficiently select and gather products for online orders. This role focuses on providing a positive customer experience, ensuring order accuracy, and maintaining quality standards. Join a company that values respect, honesty, and integrity while offering extensive benefits and opportunities for growth.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee Assistance Program

Discounts on purchases

Qualifications

• Ability to work cooperatively in a fast-paced environment.
• Act with honesty and integrity.
• Support customers with diverse needs.

Responsibilities

• Select and gather products for customers' online orders.
• Assemble orders and load them into customers' cars.
• Ensure order accuracy and maintain cleanliness.

Skills

Customer Service

Teamwork

Conflict Management

Job description

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values: respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today and join our Kroger family!

What you'll receive from us:

Our comprehensive benefits support your well-being, including Physical, Emotional, Financial, and more. You'll have access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more info about benefits and eligibility, visit our Benefits Page.

In-Store Grocery Shopper: Initiates and completes selection for online orders.

Online Grocery Pick-Up team: Assembles orders, processes coupons and payments, and loads orders into customers' cars.

Responsibilities include scanning and bagging orders following standards, communicating substitutions or issues, ensuring order accuracy, and maintaining cleanliness and organization.

Follow all safety, food safety, and legal guidelines. Use a portable phone to communicate with customers professionally. Ensure quality and freshness of all items. Assist in training new team members and meet productivity standards.

Must be able to work cooperatively in a fast-paced environment, manage conflicts calmly, act with honesty and integrity, and support customers with diverse needs. Reasonable accommodations will be provided to perform essential functions.