Online Grocery Pick-Up Clerk

Kroger in; Angleton (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk, where you'll play a vital role in ensuring customer satisfaction through efficient order selection and delivery. This position offers flexible scheduling and comprehensive benefits, supporting your growth and well-being. Be part of a diverse team dedicated to providing exceptional service and quality products to our valued customers.

Benefits

Healthcare Coverage

Flexible Scheduling

Emotional and Financial Support

Associate Discounts

Tuition Reimbursement

Training Opportunities

Qualifications

• Ability to manage conflicts calmly and act with honesty and integrity.
• Experience in a high-paced environment.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Assemble orders and deliver them to customers' cars.
• Ensure orders meet customer expectations for quality and cleanliness.

Skills

Customer Service

Communication

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience to encourage repeat online shopping. Demonstrate the company's core values: respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a shared passion for food and people, united by a common purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

We believe people matter. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with value and care, helping you develop your potential. Whether you're seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. Benefits include:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles, with paid time off, holidays, and sick pay based on eligibility and tenure.
• Emotional and financial support, including free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases such as food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information, please visit our Benefits Page.

Job Responsibilities:

• Initiate and complete the selection process for customers' online orders.
• Assemble orders, process coupons and payments, and deliver and load orders into customers' cars.
• Scan and bag orders following standards while on the go.
• Communicate substitutions or exceptions to customers at pick-up.
• Ensure orders meet customer expectations for ease, variety, freshness, and cleanliness.
• Follow all laws, safety procedures, and company guidelines.
• Store products in appropriate temperature zones and ensure quality and freshness.
• Respond professionally to customer calls and inquiries.
• Ensure order accuracy and load orders into customers' vehicles.
• Process orders through the POS system and handle out-of-stock substitutions appropriately.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies and equipment issues to management.
• Assist in training new team members and perform opening and closing procedures.
• Meet productivity standards and work cooperatively in a high-paced environment.
• Manage conflicts calmly and act with honesty and integrity.
• Follow directions and seek assistance as needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.