Online | Customer Service Hospitality – Reservations | Entry Level

Aisles & Abroad; Ohio (IL); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Structured onboarding

Reservation systems access

Professional development

Flexible work environment

Collaborative team culture

Descrizione del lavoro

Lever, Inc. is seeking service-driven individuals for a Customer Service Hospitality – Reservations role. This entry-level position focuses on assisting clients with coordinating reservations, managing booking details, and delivering a smooth customer experience.

No prior experience required; training and support are provided. You will handle hotel and travel reservations, communicate clearly with guests, and maintain accurate records while working in a collaborative, flexible environment.

Competenze

• Strong communication skills with a customer-first approach.
• Organized with attention to detail.
• Comfortable using online systems and reservation tools.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Mansioni

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Conoscenze

Customer-first communication

Detail-oriented

Reservation systems

Independent task management

Hospitality/administrative exposure (1

Descrizione del lavoro

Position Overview

We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience.

This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.

Key Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services
• Provide clear and professional communication regarding booking details and availability
• Support the reservation process from inquiry through confirmation
• Review reservation information for accuracy, including dates and guest details
• Maintain organized records of client bookings and communications
• Provide follow-up support and respond to customer questions as needed

Qualifications

• Strong communication skills with a customer-first approach
• Organized with attention to detail
• Comfortable using online systems and reservation tools
• Ability to manage tasks independently
• Customer service, hospitality, or administrative experience is helpful but not required

$45,000 - $65,000 a year

What We Offer

• Structured onboarding and training
• Access to reservation systems and travel resources
• Ongoing support and professional development
• Flexible work environment
• Collaborative and supportive team culture

Ideal Candidate

This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.