Online Club Fitter

2nd Swing Golf; Eden Prairie (MN); On-site; USD 34,000 - 48,000; Part time

Benefits offered by this job

Flexible Scheduling

401(k) Company Match

PGA Membership Dues Support

Paid Time Off

Discounted Merchandise

Health and Wellness Initiatives

Work-Life Balance

Job summary

2nd Swing Golf is seeking a part-time in-office Online Club Fitter in Eden Prairie, MN. You will provide knowledgeable, personalized fitting recommendations using launch monitor data to help players improve their game. Weekend availability is required, and there is no remote work.

The ideal candidate is a certified club fitter with hands-on fitting experience, strong communication skills, and familiarity with multiple launch monitor platforms and golf brands.

Qualifications

• 3+ years of golf club fitting experience.
• MS Office and fitting software are used daily.
• Certified club fitter with brand knowledge.

Responsibilities

• Conduct online club fittings and provide personalized recommendations.
• Interpret launch monitor data to guide specs.
• Explain club technology and fitting variables to customers.
• Recommend equipment across major brands based on goals and budget.
• Guide golfers through comparisons and purchasing decisions.
• Document recommendations in internal systems and share knowledge with the team.
• Stay current on equipment releases and fitting practices.
• Deliver excellent customer service across multiple conversations.

Skills

Golf club fitting

Launch monitor interpretation

Customer communication

Data-driven recommendations

Multi-brand equipment knowledge

Education

Golf club fitting certification

Tools

Launch monitor software

NetSuite

Microsoft 365

UKG

Counterpoint

Braintree

Aff

Job description

2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Position Summary:

The Online Fitting & Support team plays an important role in delivering a best-in-class customer experience to 2nd Swing golfers. The Online Club Fitter provides knowledgeable, personalized club fitting recommendations to help golfers find equipment that supports their playing ability, preferences, and performance goals. This role uses golf equipment expertise, fitting experience, and launch monitor data to guide customers toward the right equipment for their game. This position a part-time in-office position located in Eden Prairie, MN. No remote work will be offered. Weekend availability required.

The ideal candidate is a certified club fitter, golf enthusiast, and people person with substantial hands-on fitting experience and a strong understanding of golf equipment technology. They are comfortable interpreting launch monitor data, explaining technical concepts in an approachable way, and building customer confidence through thoughtful, personalized recommendations.

Responsibilities:

• Conduct online club fittings and provide personalized equipment recommendations based on golfer needs, goals, and fitting data.
• Interpret launch monitor data and apply fitting principles to recommend appropriate club specifications and equipment.
• Explain club technology, shaft profiles, loft, lie, length, grip options, and other fitting variables.
• Recommend equipment across major golf brands based on performance, feel, budget, and player preferences.
• Guide golfers through equipment comparisons, custom specifications, and purchasing decisions.
• Communicate complex fitting information clearly and confidently to golfers with varying levels of experience.
• Use fitting tools, technology, and internal systems to document recommendations and support the customer experience.
• Stay current on equipment releases, manufacturer technologies, and golf fitting practices.
• Deliver exceptional customer service while managing multiple customer conversations and fitting needs.
• Collaborate with teammates and share fitting knowledge and best practices.
• Contribute to team goals and assist with additional responsibilities as needed.

Required Qualifications:

• 3+ years of golf club fitting experience.
• Experience conducting at least 500 club fittings.
• Golf club fitting certification from a recognized organization or manufacturer.
• Strong working knowledge of golf equipment technology, club specifications, shaft characteristics, and fitting principles.
• Fluency with launch monitor technology and the ability to interpret data to inform fitting recommendations.
• Ability to translate fitting results into clear, practical equipment recommendations.
• Strong communication and interpersonal skills, with the ability to build rapport and connect with golfers.
• Strong computer skills and the ability to navigate multiple systems efficiently.
• A genuine passion for golf, equipment, and helping golfers improve their game.
• OEM (Original Equipment Manufacturer) certifications from multiple golf equipment brands.
• Experience with multiple launch monitor platforms and fitting technologies.
• Experience with online or virtual club fitting.
• Familiarity with NetSuite, Microsoft 365, UKG, Counterpoint, Braintree, Aff

Preferred Qualifications:

• Previous ecommerce, online sales, or live chat support experience.
• Familiarity with NetSuite, Microsoft 365, UKG, Counterpoint, Braintree, Aff

Physical Requirements:

• Prolonged periods of sitting, standing, and bending.
• Comfortable working in a office setting.

• Flexible Scheduling
• 401(k) Company Match
• Employee Programs, Including PGA Membership Dues Support
• Paid Time Off
• Discounted Merchandise
• Health and Wellness Initiatives
• Work-Life Balance

Job Type: Part-time, seasonal

Compensation: $25–$35 per hour, based on previous experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.