Online Aisles Shopper: Fresh Picks & Fast Fulfillment

hyvee; Windom (MN); On-site; USD 20,000 - 25,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Shopper to accurately select groceries for online orders from all departments, ensuring quality and freshness and maintaining proper temperatures during fulfillment. You’ll greet customers, assist with substitutions, scan items, bag carefully, and prepare orders for pickup with pride in accuracy.

This fast-paced, active role requires reliability, strong attention to detail, and excellent customer service as you help online shoppers save time and enjoy a

Qualifications

• Customer-focused with a friendly attitude.
• Ability to reliably select highest quality groceries.
• Strong eye for freshness and accuracy across departments.
• Able to communicate clearly with customers and teammates.
• Capable of working independently in a fast-paced environment.

Responsibilities

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store
• Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products
• Select, scan, and bag items from all temperature zones
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Cart orders to and place them in the holding area for customer pickup
• Lift, carry, and load groceries into customer vehicles
• Tender customer orders through POS and process credit card payments
• Substitute products for customers upon request or when items are unavailable
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Answer phones and emails promptly and provide friendly, helpful service to customers
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Attention to detail

Communication

Multitasking

Independence

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Shopper to accurately select groceries for online orders from all departments, ensuring quality and freshness and maintaining proper temperatures during fulfillment. You’ll greet customers, assist with substitutions, scan items, bag carefully, and prepare orders for pickup with pride in accuracy.

This fast-paced, active role requires reliability, strong attention to detail, and excellent customer service as you help online shoppers save time and enjoy a