Online Aisles Clerk: Fast-Paced Grocery Fulfillment

Hy-Vee Inc; Raytown (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

Hy-Vee Inc. in Raytown, MO is hiring an Aisles Online Clerk who will select, bag, and organize online orders for pickup with accuracy and care. You’ll ensure proper temperature, manage storage, and assist customers both in-store and via phone as needed.

This hourly, full-time role requires a high school diploma or equivalent and a willingness to work nights and weekends. You’ll join a fast-paced team that values friendly service and attention to detail to keep online orders moving smoothly to

Qualifications

• Commitment to delivering an outstanding customer experience.
• Clear communication with customers and team.
• Organized and able to multitask in a fast-paced environment.
• Identify problems and provide practical solutions, including substitutions.
• Ability to work independently with limited supervision.
• Strong attention to detail in order fulfillment and handling.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and assisting them with their needs whenever you interact with them in the store
• Select, scan, and bag items from all temperature zones accurately and efficiently
• Tender customer orders through POS and process credit card payments
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Cart orders to and place them in the holding area for customer pickup
• Load groceries into customer vehicles as needed
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Substitute products for customers upon request or when items are unavailable
• Answer the phone promptly and provide friendly, helpful service to customers who call
• Follow Hy‑Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Attention to detail

Communication

Multitasking

Independent work

Education

High school diploma or equivalent preferred

Job description

Hy-Vee Inc. in Raytown, MO is hiring an Aisles Online Clerk who will select, bag, and organize online orders for pickup with accuracy and care. You’ll ensure proper temperature, manage storage, and assist customers both in-store and via phone as needed.

This hourly, full-time role requires a high school diploma or equivalent and a willingness to work nights and weekends. You’ll join a fast-paced team that values friendly service and attention to detail to keep online orders moving smoothly to