Oncology Scheduling Specialist | Care Coordination

St. Joseph Medical Center; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Scheduler who will orchestrate a seamless care process by coordinating patient appointments and managing provider schedules for procedures, tests, and studies. You will verify patient insurance and documentation, process reports, and provide excellent customer service in person and over the phone.

The role requires strong attention to detail, multitasking, and clear communication to manage scheduling complexities and inquiries while adhering to

Qualifications

• One year of related work experience or combination of experience and education demonstrating capability to perform required knowledge, skills and abilities.
• Knowledge of medical terminology is preferred.

Responsibilities

• Schedule patient appointments and coordinate multiple provider schedules for procedures, tests, and studies.
• Gather and verify patient insurance and documentation.
• Process reports and provide exceptional customer service to patients via phone and in-clinic.
• Perform clerical and administrative duties related to daily scheduling of outpatient admissions.
• Work according to established standards and procedures while handling multiple tasks concurrently.

Skills

Attention to detail

Multitasking

Communication

Reasoning

Job description

Virginia Mason Franciscan Health is seeking a Scheduler who will orchestrate a seamless care process by coordinating patient appointments and managing provider schedules for procedures, tests, and studies. You will verify patient insurance and documentation, process reports, and provide excellent customer service in person and over the phone.

The role requires strong attention to detail, multitasking, and clear communication to manage scheduling complexities and inquiries while adhering to