Oncology Clinic Scheduler - Coordinator

St. Joseph Medical Center; United States; On-site; USD 40,000 - 50,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Scheduler to orchestrate a seamless care process by coordinating appointments and managing provider schedules. You will ensure timely scheduling for procedures, gather insurance information, and deliver outstanding patient service both over the phone and in person.

Successful candidates will show strong attention to detail, multitask effectively, and communicate clearly to navigate scheduling complexities and patient inquiries, contributing to

Qualifications

• One year of related work experience or equivalent
• Ability to manage multiple tasks concurrently
• Experience in scheduling patients or similar workflows

Responsibilities

• Schedule patient appointments and coordinate provider schedules for procedures and tests
• Verify and collect patient insurance documentation
• Process reports and provide in-clinic assistance
• Maintain accurate scheduling information and respond to patient inquiries

Skills

Scheduling experience

Customer service

Attention to detail

Job description

Where You'll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Job Summary and Responsibilities

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

Performs clerical and administrative duties relating primarily to the daily scheduling of outpatient admissions for the assigned department. Work is conducted in accordance with established standards and procedures, and requires the ability to handle multiple tasks concurrently.

Job Requirements

Required

• One year of related work experience, or any combination of experience and education that would demonstrate the capability to perform the required knowledge, skills and abilities position.

Preferred

• Knowledge of medical terminology obtained through formal education or previous healthcare work experience