Oncology Referral Coordinator - Full-Time, Day Shift

Saint Alphonsus; Nampa (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Saint Alphonsus Health System in Nampa, ID is seeking a dedicated Referral Coordinator to join our Oncology team. You will coordinate all aspects of specialty referrals, verify eligibility, and maintain patient data to ensure timely appointments and smooth patient flow.

In this full-time role, you will support seven Oncology providers across Boise, Nampa, and Ontario, handling referrals, authorizations, and scheduling of new patient visits.

Qualifications

• 1 year of healthcare related referral experience required, 3 years preferred.
• High school diploma or equivalent; Associate degree preferred.
• Experience with EMR systems and scheduling patient appointments is a plus.

Responsibilities

• Process and approve referrals according to network and practice policies.
• Obtain and verify documentation, eligibility, benefits, and insurance requirements.
• Track and update referrals in the EMR system, ensuring accuracy and timely completion.
• Communicate with providers, patients, and insurance companies to resolve issues and gather missing information.
• Compile and send medical data to specialists; schedule diagnostic tests if needed.
• Ensure compliance with HIPAA and organizational standards.
• Maintain accurate patient records and update charts with specialist consults.
• Educate patients on referral details and expectations.
• Serve as liaison and internal consultant for staff; train new Referral Coordinators.
• Perform additional administrative tasks, including appointment reminders and backup coverage.

Skills

Referral coordination

EMR experience

HIPAA knowledge

Interdepartmental communication

Education

High school diploma or equivalent

Associate degree preferred

Job description

Saint Alphonsus Health System in Nampa, ID is seeking a dedicated Referral Coordinator to join our Oncology team. You will coordinate all aspects of specialty referrals, verify eligibility, and maintain patient data to ensure timely appointments and smooth patient flow.

In this full-time role, you will support seven Oncology providers across Boise, Nampa, and Ontario, handling referrals, authorizations, and scheduling of new patient visits.