Oncology Patient Services Concierge

Providence Health & Services; Seattle (WA); On-site; USD 62,000 - 85,000; Full time

Job summary

Providence Swedish is seeking a Patient Services Coordinator to manage reception, registration, insurance authorization, chart preparation, and triage for the Medical Oncology practice. The role emphasizes exceptional customer service and compassionate care for oncology patients.

As a member of the physician practice team, you will coordinate with patients, families and other departments, support in onboarding new staff, and handle multiple tasks with care and accuracy while adapting to

Qualifications

• Associate's degree, or equivalent from a two-year college or technical school with emphasis in Healthcare
• 1 year of Related experience in a healthcare setting (i.e. physician's office, scheduler, etc.)
• Experience with Epic

Responsibilities

• Reception, registration, insurance authorization, chart preparation, and copay collection for the Medical Oncology practice.
• Telephone triaging and coordination with patients, families and other departments.
• Assists in orientation and training of new staff and supports special projects as directed.

Skills

Healthcare experience

Epic experience

Customer service

Education

Associate degree

Tools

Epic

Job description

Providence Swedish is seeking a Patient Services Coordinator to manage reception, registration, insurance authorization, chart preparation, and triage for the Medical Oncology practice. The role emphasizes exceptional customer service and compassionate care for oncology patients.

As a member of the physician practice team, you will coordinate with patients, families and other departments, support in onboarding new staff, and handle multiple tasks with care and accuracy while adapting to