Oncology Insurance Specialist II

Texas Oncology; Richardson (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Texas Oncology in Richardson, TX is seeking an Insurance Specialist to support the Surgery A/R Department. This full-time role handles delinquent accounts, reviews postings, and resolves insurance and billing issues to keep balances current.

You will interact with patients and payers, ensure accurate postings, adhere to HIPAA, and contribute to process improvements in a busy oncology billing office. The ideal candidate has 2+ years of medical billing experience, with higher levels requiring more

Qualifications

• High School diploma or equivalent required.
• Minimum two (2) years combined medical billing and payment experience.
• Knowledge of state, federal, and third party claims processing.
• Knowledge of state & federal collections guidelines.
• Must complete required e-learning within 90 days.
• Minimum four (4) years combined billing experience (Level 2).
• Knowledge of medical coding, oncology preferred (Level 2).
• Associates degree in Finance/Business or four years revenue cycle exp (Sr).
• Insurance resolution experience with patients and payers (Sr).
• Proficiency with computer systems and Microsoft Office (Word/Excel).
• Oncology coding knowledge (Sr).
• State/federal/third-party claims processing knowledge (Sr).

Responsibilities

• Monitors delinquent accounts and performs collection duties.
• Reviews reports, researches and resolves issues.
• Reviews payment postings for accuracy and current balances.
• Works with coworkers to resolve insurance payment and billing errors.
• Monitors and updates delinquent accounts status.
• Contacts patients to secure past due balances and verify demographics.
• Answers patient payment, billing, and insurance questions.
• May refer patients to Payment Plan resources.
• Maintains credit balances and ensures timely refunds per government rules.

Skills

Medical billing

Payment posting

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Texas Oncology in Richardson, TX is seeking an Insurance Specialist to support the Surgery A/R Department. This full-time role handles delinquent accounts, reviews postings, and resolves insurance and billing issues to keep balances current.

You will interact with patients and payers, ensure accurate postings, adhere to HIPAA, and contribute to process improvements in a busy oncology billing office. The ideal candidate has 2+ years of medical billing experience, with higher levels requiring more