Oncology Insurance Specialist - Billing & Collections

US Oncology Network-wide Career Opportunities; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The US Oncology Network is seeking an Insurance Specialist to join our team at Texas Oncology in Austin, TX. This full-time role supports revenue cycle activities including collection duties, payment posting reviews, and resolving insurance/billing issues.

Ideal candidates will have 2+ years of medical billing experience, knowledge of oncology coding, and proficiency with common computer systems. This position emphasizes confidentiality and compliance with HIPAA regulations.

Qualifications

• High School diploma or equivalent required.
• Minimum two years combined medical billing and payment experience.
• Demonstrate knowledge of state, federal, and third party claims processing.
• Demonstrate knowledge of state & federal collections guidelines.
• Must complete required e-learning courses within 90 days.

Responsibilities

• Monitors delinquent accounts and performs collection duties.
• Reviews reports, researches and resolves issues.
• Reviews payment postings for accuracy and to ensure account balances are current.
• Works with co-workers to resolve insurance payment and billing errors.
• Monitors and updates delinquent accounts status.
• Recommends accounts for collection or write-off.
• Contacts patients to secure past due balances and update demographics.
• Answers patient payment, billing, and insurance questions and resolves complaints.

Skills

Medical billing experience

Insurance resolution

Patient communication

Oncology coding knowledge

Education

High School diploma or equivalent

Associates degree in Finance/Business (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Office systems

Job description

The US Oncology Network is seeking an Insurance Specialist to join our team at Texas Oncology in Austin, TX. This full-time role supports revenue cycle activities including collection duties, payment posting reviews, and resolving insurance/billing issues.

Ideal candidates will have 2+ years of medical billing experience, knowledge of oncology coding, and proficiency with common computer systems. This position emphasizes confidentiality and compliance with HIPAA regulations.