Oncology Insurance AR Collections Coordinator

Cardinal Health; United States; On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage (short & long-term

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Coordinator, Collections, Insurance Accounts Receivable Specialist to manage the timely follow-up and resolution of insurance payer accounts, especially oncology-related claims. You will review aging reports, contact payers, analyze denials, and track appeals to improve cash flow and reduce aging receivables.

You will work with billing teams, coders, and providers, staying current with payer policies and regulatory requirements.

Qualifications

• High School Diploma, GED or equivalent work experience, preferred.
• Strong knowledge of medical insurance claim processing and denial management preferred.
• Medical Oncology/infusion experience preferred.
• Familiarity with Medicare, Medicaid, IPAs, commercial insurance plans, and managed care preferred.
• Proficiency in billing software (e.g. Athena, G4 Centricity, Unlimited Financials, etc.) and Microsoft Office Suite, PowerBI and Copilot experience desired.
• Excellent verbal and written communication skills.
• Ability to work independently and manage time effectively.
• Detail-oriented with strong analytical and problem‑solving skills.

Responsibilities

• Review aging reports and work insurance accounts to ensure timely resolution and reimbursement.
• Contact insurance companies via phone, portals, or E-Mail to check claim status, request reprocessing or elevate issues.
• Analyze denials and underpayments to determine appropriate action (appeals, corrections, resubmissions).
• Track and follow up on all submitted appeals until resolution.
• Analyze explanation of benefits (EOBs) and remittance advice to determine the reason for denial or reduced payment.
• Document all collection activities in the practice management/billing system according to departmental procedures.
• Follow up on unpaid claims within payer-specific guidelines and timelines.
• Coordinate with other billing team members, coders, and providers to resolve claim discrepancies.
• Maintain up-to-date knowledge of payer policies, coding changes, and reimbursement guidelines.
• Ensure compliance with HIPAA and all relevant federal/state billing regulations.
• Flag trends or recurring issues for team leads or supervisors.
• Meet daily/weekly productivity goals (e.g., number of claims worked, follow‑ups completed).
• Assist with special projects, audits, or other duties as assigned.
• Understand and utilize technology and resources provided to work assigned payers and denial work queues.

Skills

Attention to detail

Excellent communication

Time management

Analytical problem-solving

Education

High School Diploma/GED or equivalent

Tools

Athena

G4 Centricity

Unlimited Financials

PowerBI

Copilot

Job description

Cardinal Health is seeking a Coordinator, Collections, Insurance Accounts Receivable Specialist to manage the timely follow-up and resolution of insurance payer accounts, especially oncology-related claims. You will review aging reports, contact payers, analyze denials, and track appeals to improve cash flow and reduce aging receivables.

You will work with billing teams, coders, and providers, staying current with payer policies and regulatory requirements.