Oncology Guest Services Specialist - PRN

City of Hope; Newnan (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

City of Hope is seeking a Guest Services Representative (PRN) in the Atlanta area to provide hospitality services to oncology patients and their families. You will orient patients to the Outpatient Accommodations and hospital facilities, ensuring a positive experience and exceeding expectations.

As a member of Guest Services, you will deliver thorough, responsive customer service and feedback to patients and employees, upholding the organization’s mission and standards in a fast-paced healthcare

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Two years of customer service experience; hotel experience preferred.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide hospitality services to oncology patients and families.
• Orient patients to Outpatient Accommodations and hospital facilities.
• Deliver courteous, responsive service and feedback to patients and staff.
• Represent Guest Services by upholding City of Hope's standards and service commitments.

Skills

Customer service

Hotel experience

Education

High school graduate

Bachelor’s degree preferred

Job description

City of Hope is seeking a Guest Services Representative (PRN) in the Atlanta area to provide hospitality services to oncology patients and their families. You will orient patients to the Outpatient Accommodations and hospital facilities, ensuring a positive experience and exceeding expectations.

As a member of Guest Services, you will deliver thorough, responsive customer service and feedback to patients and employees, upholding the organization’s mission and standards in a fast-paced healthcare