Oncology Customer Success Manager – Access & Impact

Houserx; United States; On-site; Full time

Job description

Want to make a difference? We want to meet you.

Join the team that’s making specialty medication affordable and accessible to all.

Working at House Rx

Chronic illness affects patients’ hearts, minds and wallets. At House Rx, we share a passion for making specialty drugs more accessible and affordable. To make that happen, we’re assembling a team of all cultures, races, genders, orientations, backgrounds and perspectives.
If you’re a kind, passionate, and collaborative problem-solver, we want to meet you!

Our Values

Our House Rx Values are our recipe for how to best work together & show up as a company. These values go beyond the implied: that we’re accountable, hardworking, self-driven, and kind teammates. These are behaviors we value but are sometimes not easy to stick to, so we’ve written them down to keep ourselves accountable.

We put patients before profit

We keep it real (and real respectful)

We’re part of a collaborative care team

We all clean the house We’re not bound to old playbooks We take the time to dig in We think past the easy no We know every dollar matters We show up as our best selves

We care for our employees the same way we care for patients: with empathy and support. Here are some of the benefits and perks we offer.

Healthcare Benefits

• We provide corporate-level, comprehensive health benefits including medical, dental, and vision insurance.

Competitive Compensation

• Employees receive market-based and equitable salaries; full time employees also receive an equity stake in the company and access to our 401(k) program.

Flexible Time Off

• Generous paid time off ensures our employees have a healthy work-life balance

Remote / Hybrid Work

• Being remote-first enables us to hire the best talent and offer flexibility to our employees. Retreats, virtual happy hours, and meetups keep our team connected & energized.
• We’re committed to supporting team members who are welcoming a newborn or newly adopted child. We offer generous paid parental leave for both birthing & non-birthing parents.

Additional Health Benefits

• At House Rx we invest in our employees' well-being by providing additional benefits such as mental health therapy, family planning services, and membership to primary care provider One Medical

What our team members have to say about working at House Rx.

"No patient should lose sleep over how to pay for their therapy. Patients shouldn't feel powerless in handling the side-effects of their treatment. We are here to empower patients, every day."

Alda Pontes, Chief of Staff

"Every day I get to work with a humble, intelligent, and passionate team that wants to fix the experience for everyone in speciality pharmacy. And we do it by taking our work seriously, but not ourselves."

"Joining House Rx is one of the best decisions I've made in my career. We are all putting our heads together to achieve the same goal, better patient care! I am so happy to call House Rx my professional home."