Oncology Care Scheduler - Patient-Focused

Banner Health; Gilbert (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Banner Health is seeking an Oncology Scheduling Specialist in Gilbert, AZ, to coordinate initial and follow-up cancer care appointments. The role demands high-volume scheduling, customer service excellence, and the ability to adapt quickly in a fast-paced environment.

The position is based at Banner Gateway Medical Center in Gilbert and involves coordinating across campus with physicians and facilities to ensure a seamless patient experience, using electronic medical records and scheduling

Qualifications

• Two years of scheduling experience in a physician’s office or hospital.
• Medical terminology may be required for some assignments.
• Excellent communication, organizational and problem-solving skills.
• Proficiency with standard office software and practice management/scheduling tools.

Responsibilities

• Schedule medical appointments across campus, coordinating patients, providers and facilities.
• Enter and adjust physician orders, tests and procedures in scheduling systems.
• Provide patients with appointment details, instructions and directions.
• Communicate effectively with patients, providers and staff to ensure an easy, empathetic scheduling experience.

Skills

Scheduling

Communication

Organization

Problem solving

Customer service

Education

High school diploma or GED

Tools

Medical practice management software

Scheduling software

Job description

Banner Health is seeking an Oncology Scheduling Specialist in Gilbert, AZ, to coordinate initial and follow-up cancer care appointments. The role demands high-volume scheduling, customer service excellence, and the ability to adapt quickly in a fast-paced environment.

The position is based at Banner Gateway Medical Center in Gilbert and involves coordinating across campus with physicians and facilities to ensure a seamless patient experience, using electronic medical records and scheduling