Oncology Activation Lead

BioSpace; Palo Alto (CA); On-site; USD 189,000 - 283,000; Full time

Job summary

Jazz Pharmaceuticals is seeking an Oncology Activation Lead to translate Brand needs into activation plans and roadmaps within the Global Capability Product team. This role reports to the Senior Director and collaborates with Oncology Franchise teams to drive change, adoption, and measurable improvements in customer experience.

Responsibilities include rolling out new capabilities, coordinating with Field Activators, and delivering analytics to leadership.

Qualifications

• Bachelor's degree is required.
• 10+ years in Marketing, Omnichannel or Activation roles are required.
• Ability to lead activation initiatives and translate strategy into execution.

Responsibilities

• Translate Brand needs into Global Capability Product roadmaps and plans.
• Collaborate with design and stakeholders to ensure value delivery.
• Lead rollout of new capabilities across Oncology field and marketing organizations.
• Drive adoption and measure business impact across the Franchise.

Skills

CRM systems

Marketing automation

Agile methods

Change management

Cross-functional leadership

Education

Bachelor's degree

Advanced degree preferred

Job description

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

At Jazz, we operate using a modern global capability product operating model to shape, deliver, and evolve our digital products. Cross-functional, empowered product teams own outcomes—not just outputs—and work from clear global capability product visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with design, and stakeholders across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time.

The Oncology Activation Lead is responsible for translating Brand needs into the plans and roadmaps of the Global Capability Product within the Customer Experience Organization. This is an individual contributor role that will report directly to the Senior Director, Activation Lead and dotted line into the Oncology Franchise. This role will be attending the Franchise Leadership Team meeting as needed to understand business needs and to communicate and help embed new and existing Global Capability Products into the Oncology Marketing and Sales, Market Access and Medical Affairs field teams. This role will heavily interact across the Oncology Leadership Team, Oncology Franchise teams and functions, and Global Capability Product Owners within the Customer Experience Organization and will significantly influence the Activation Lead roles for the other Franchises.

Essential Functions/Responsibilities

Key Responsibilities:

• This role plays a pivotal role in Jazz’s desire to create a seamless Customer Experience and anchoring the effectiveness of the new Global Capability Operating model
  • Serve as the link between the Franchise and the Global Capability Product Team, ensuring business needs are clearly communicated, technologies are effectively developed, and newly created capabilities are adopted and deliver measurable value
  • Develops activation plans to ensure effective roll out and enablement
  • Assess skill gaps to ensure proper readiness and training approaches
  • Continually assess and measure success outcomes, and adjust activation plan to meet evolving needs and adoption
  • Ensure a cohesive delivery and adoption experience across the franchise
• Represent the Oncology Franchise to Global Capability Product Teams
  • Ensure a cohesive delivery and adoption experience across the franchise
  • Partner with product owners to accelerate discovery, roadmap planning, and solution design
  • Monitor organizational impact metrics related to Global Capability Products and deliver strategic insights to Franchise Leadership and Cx Operations Leadership
• Embed new Global Capability Products in the ways of working across the Oncology Franchise to unlock the full power of new technology-enabled approaches
  • Lead the rollout of new capabilities within the Oncology field and marketing organizations (e.g., CRM enhancements, dashboards, website chatbot, Next Best Action, AI‑enabled tools)
  • Drive the deployment of new CRM and other field capabilities by coordinating with Field Activators and driving change management and training for Oncology field teams across Sales, Market Access, and Medical Affairs
  • Drive adoption and effective utilization of new Global Capability Products by shaping mindset shifts, influencing behavioral change, and ensuring measurable business impact across the Oncology Franchise
  • Adapt processes, drive training and communications, and evolve ways of working within Oncology Franchise to embed new business capabilities in daily work
  • Make solutions intuitive and usable so employees can deliver better customer experiences and stronger business outcomes
  • Catalyze and support Omnichannel Orchestration execution—including planning, alignment, and impact measurement in close collaboration with BOA stakeholders, enabling seamless integration of Personal and Non‑Personal customer engagement

Technical Skills

Required Knowledge, Skills, and Abilities

• Experience in marketing and/or field roles strongly preferred
• Proven ability to translate business needs into technical requirements and design
• Demonstrates a deep understanding of CRM (sales/service/marketing) and adjacent platforms (journey orchestration, marketing automation, digital engagement)
• Experience in driving process changes, introducing new ways of working, etc. to fully unlock the benefits of a new capability
• Experience running pilots, defining success criteria, and driving change management for enterprise rollouts

Business Skills

• Strong collaboration and cross functional leadership
• Strong experience is leading and influencing without authority

Qualifications

Required/Preferred Education and Licenses

• Bachelor's degree required, advanced degree preferred
• 10 years’ minimum work experience required in Marketing, Omnichannel or Activation roles
• Proven ability to lead activation initiatives, translate strategy into execution and drive measurable outcomes
• Understanding of Product Operating Model and agile methods
• Formal training or hands‑on experience in organizational change management
• Proficiency in analyzing adoption, utilization, and performance data to derive insights and inform decision-making
• Exceptional communication and storytelling skills; able to translate complex capability concepts into simple, compelling narratives tailored to field and leadership audiences

Working Requirements

• 20-25% travel will be required

Jazz Expected Behaviors

• Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact
• Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation
• Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments
• Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based based partnerships across teams
• Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact
• Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work
• Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross-functional partners
• Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete
• Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

FOR US BASED CANDIDATES ONLY

Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $188,672.00 - $283,008.00

Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.

At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan.

The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html.