Oncology Activation Lead

Jazz Pharmaceuticals; Philadelphia (Philadelphia County); Hybrid; USD 188,672 - 283,008; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement savings plan

Flexible paid vacation

Job summary

Jazz Pharmaceuticals in Philadelphia is seeking an Oncology Activation Lead. This role focuses on implementing strategies that enhance customer experiences across the Oncology Franchise. The successful candidate will drive the rollout of new capabilities and work closely with product teams.

Preferred qualifications include at least 10 years of experience in marketing or activation roles, strong collaboration, and a proficiency in CRM systems. Competitive compensation and benefits are offered.

Qualifications

• Minimum of 10 years work experience in Marketing, Omnichannel or Activation roles.
• Proven ability to lead activation initiatives, translating strategy into execution.

Responsibilities

• Create seamless Customer Experience and anchor effectiveness.
• Lead rollout of new capabilities and drive change management.
• Catalyze Omnichannel Orchestration execution and impact measurement.

Skills

Collaboration

Cross-functional Leadership

Change Management

CRM Proficiency

Analytical Skills

Storytelling

Education

Bachelor's degree

Advanced degree

Tools

CRM platforms

Marketing Automation Tools

Job description

The Oncology Activation Lead is responsible for translating Brand needs into the plans and roadmaps of the Global Capability Product within the Business Operations and Analytics (BOA) team. This individual contributor role reports to the VP of BOA and provides insight across the Oncology Franchise.

Key Responsibilities

• This role plays a pivotal role in creating a seamless Customer Experience and anchoring the effectiveness of the new Global Capability Operating model
  • Serve as the link between the Franchise and the Global Capability Product Team, ensuring business needs are clearly communicated, technologies are effectively developed, and newly created capabilities are adopted and deliver measurable value
  • Develop activation plans to ensure effective roll out and enablement
  • Assess skill gaps to ensure proper readiness and training approaches
  • Continually assess and measure success outcomes, and adjust activation plan to meet evolving needs and adoption
  • Ensure a cohesive delivery and adoption experience across the franchise
• Represent the Oncology Franchise to Global Capability Product Teams
  • Ensure a cohesive delivery and adoption experience across the franchise
  • Partner with product owners to accelerate discovery, roadmap planning, and solution design
  • Monitor organizational impact metrics related to Global Capability Products and deliver strategic insights to Franchise Leadership and Cx Operations Leadership
• Embed new Global Capability Products in the ways of working across the Oncology Franchise to unlock the full power of new technology‑enabled approaches
  • Lead the rollout of new capabilities within the Oncology field and marketing organizations (e.g., CRM enhancements, dashboards, website chatbot, Next Best Action, AI‑enabled tools)
  • Drive the deployment of new CRM and other field capabilities by coordinating with Field Activators and driving change management and training for Oncology field teams across Sales, Market Access, and Medical Affairs
  • Drive adoption and effective utilization of new Global Capability Products by shaping mindset shifts, influencing behavioral change, and ensuring measurable business impact across the Oncology Franchise
  • Adapt processes, drive training and communications, and evolve ways of working within Oncology Franchise to embed new business capabilities in daily work
  • Make solutions intuitive and usable so employees can deliver better customer experiences and stronger business outcomes
• Catalyze and support Omnichannel Orchestration execution, including planning, alignment, and impact measurement in close collaboration with BOA stakeholders, enabling seamless integration of Personal and Non‑Personal customer engagement

Required Knowledge, Skills, and Abilities

Technical Skills

• Experience in marketing and/or field roles strongly preferred
• Proven ability to translate business needs into technical requirements and design
• Demonstrates a deep understanding of CRM (sales/service/marketing) and adjacent platforms (journey orchestration, marketing automation, digital engagement)
• Experience in driving process changes, introducing new ways of working, etc. to fully unlock the benefits of a new capability
• Experience running pilots, defining success criteria, and driving change management for enterprise rollouts

Business Skills

• Strong collaboration and cross‑functional leadership
• Strong experience leading and influencing without authority

Qualifications

• Bachelor's degree required, advanced degree preferred
• 10 years' minimum work experience required in Marketing, Omnichannel or Activation roles
• Proven ability to lead activation initiatives, translate strategy into execution and drive measurable outcomes
• Understanding of Product Operating Model and agile methods
• Formal training or hands‑on experience in organizational change management
• Proficiency in analyzing adoption, utilization, and performance data to derive insights and inform decision‑making
• Exceptional communication and storytelling skills; able to translate complex capability concepts into simple, compelling narratives tailored to field and leadership audiences

Working Requirements

• 20-25% travel will be required

Jazz Expected Behaviors

• Demonstrates ownership and accountability
• Leads with curiosity and a Growth Mindset
• Embraces change as a learning opportunity
• Acts with a One Jazz mindset
• Delivers high performance results
• Models inclusive, collaborative leadership
• Invests in continuous learning
• Navigates ambiguity with confidence
• Communicates with clarity and influence

FOR US BASED CANDIDATES ONLY

Compensation and Benefits

For this role, the full and complete base pay range is: $188,672.00 – $283,008.00. Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. This range is reviewed regularly.

At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company’s Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long‑Term Equity Incentive Plan.

The successful candidate will also be eligible to participate in various benefits offerings, including but not limited to medical, dental and vision insurance, 401(k) retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html.

Equal Opportunity Statement

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.