Oncology A/R & Insurance Specialist

US Oncology Inc.; Richardson (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The US Oncology Network in Richardson, Texas, seeks an Insurance Specialist to support the Medical Oncology Department. This full-time role Monday–Friday, 8:30a–5:00p, involves monitoring delinquent accounts, resolving billing issues, and assisting patients with payments while upholding HIPAA and confidentiality policies.

Ideal candidates will have 2+ years of medical billing experience, knowledge of claims processing, and strong Microsoft Office skills, with oncology coding familiarity

Qualifications

• High School diploma or equivalent
• 2+ years medical billing and payment experience
• Knowledge of state, federal, and third party claims processing
• Knowledge of state & federal collections guidelines
• Completion of required e-learning courses within 90 days of occupying position

Responsibilities

• Monitor delinquent accounts and perform collection duties.
• Review reports, researches and resolves issues.
• Review payment postings for accuracy and to ensure account balances are current.
• Work with co-workers to resolve insurance payment and billing errors.
• Monitors and updates delinquent accounts status.
• Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
• Answers patient payment, billing, and insurance questions and resolves complaints.
• Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regard to patient records.

Skills

Communication skills

Customer service

Microsoft Office

Education

High School diploma or equivalent

Associate degree in Finance/Business

Tools

MS Office (Word & Excel)

Medical billing software

Job description

The US Oncology Network in Richardson, Texas, seeks an Insurance Specialist to support the Medical Oncology Department. This full-time role Monday–Friday, 8:30a–5:00p, involves monitoring delinquent accounts, resolving billing issues, and assisting patients with payments while upholding HIPAA and confidentiality policies.

Ideal candidates will have 2+ years of medical billing experience, knowledge of claims processing, and strong Microsoft Office skills, with oncology coding familiarity