Onboarding Specialist

Apache Industrial Services, Inc.; Louisiana (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Apache Industrial Services, Inc. in Geismar, LA, is seeking an Onboarding Specialist to work with recruiters and field management to onboard new hires, rehires, and transfers, ensuring timely progression and daily updates to the team.

You will support applicants via phone and online applications, assist with English/Spanish onboarding translations, manage I-9s, and coordinate training with clinics, while maintaining confidentiality and delivering outstanding customer service.

Qualifications

• 1-4 years of onboarding experience in industrial or facilities maintenance sectors.
• Experience with ATS or HRIS systems and background checks.
• Strong verbal and written communication, attention to detail, and customer service mindset.

Responsibilities

• Supports new hires through onboarding via phone and internet applications.
• Assists Craft Professionals with translation via English and Spanish onboarding.
• Supervises onboarding through clinic/training processes to ensure retention.
• Provides daily/weekly updates to hiring managers on onboarding compliance.
• Completes I-9 via HRIS and manages confidential information.

Skills

Communication

Teamwork

Customer service

Time management

Attention to detail

Problem solving

Tools

ATS

HRIS

Microsoft Office

Job description

Onboarding Specialist page is loaded## Onboarding Specialistlocations: Geismar, LA Officetime type: Full timeposted on: Posted 2 Days Agojob requisition id: R115164## Job Description**Position Title:** Onboarding Specialist**Position Reports To:** Office Manager**Position Summary**The Onboarding Specialist works closely with our recruiters and field management team to ensure timely and thorough onboarding of new hires, rehires, and transfers. During the staffing phase for the job site, the Onboarding Specialist is critical, given that he/she keeps the management team updated daily regarding where the candidates are in their onboarding process.**Essential Functions*** Supports new hires as they complete employment application via a phone application or on the internet* Assists Craft Professionals with translation via written and verbal ATS onboarding in both English and Spanish* Supervises all onboarding Craft Professionals through the HASC, ISTC, and other clinics/training processes, ensuring craft professional retention* Manages onboarding through completion, handles sensitive and confidential employee information ensuring superior customer service* Troubleshoots and escalates (as necessary) onboarding issues as they arise* Works closely and proactively with the HR Business Partners to review onboarding experiences and implement solutions to improve the onboarding process* Completes I-9 via HRIS system* Provides follow up for Craft Professional to ensure completion of clinic requirements and safety courses* Provides daily/weekly updates to hiring managers regarding the Craft Professional's compliance* Other duties as assigned**Education & Experience*** 1-4 years of experience onboarding candidates in the industrial and/or facilities maintenance sector* Experience working within ATS or HRIS systems* Experience with completing background checks via various web-based systems**Knowledge, Skills, and Abilities*** Familiarity with qualifications for job sites i.e., registering candidates on the HASC, ISTC, and other industrial training councils* Ability to work collaboratively and build strong partnerships with management and field leaders* Proficiency in computers including Microsoft Office (Word, Excel, PowerPoint, etc.)* Must work well in a team atmosphere and communicate effectively both verbally and written* Must be comfortable adapting to different personalities* Must have a professional attitude and possess the ability to exercise good judgment when problem-solving* Ability to work independently for day-to-day tasks to ensure onboarding goals and priorities are met* Ability to effectively manage multiple projects, tasks, and priorities* Excellent customer service skills* Excellent verbal and written communication skills* Strong attention to detail, accuracy, and time management* Ability to demonstrate self-motivation and ownership of assigned work**Work Conditions/Physical Demands*** Remaining in a stationary position, often standing, or sitting for prolonged periods.* Light work that includes moving objects up to 20 pounds.* No adverse environmental conditions expected.