Onboarding & QA Supervisor - Janitorial Services

Marquis Commercial Solutions Inc; Newark Village (IN); On-site; USD 23,419,000 - 28,930,000; Full time

Job summary

Marquis Commercial Solutions is seeking an Onboarding & Quality Assurance Supervisor to launch new commercial accounts and improve service quality across existing accounts in Central Indiana. This role focuses on establishing processes, training teams, and ensuring accounts are ready before transitioning to permanent operations.

The position requires strong leadership, bilingual communication in English and Spanish, and a willingness to adapt to changing procedures.

Qualifications

• Previous custodial or janitorial experience is preferred but not required.
• Bilingual in English and Spanish preferred.
• Ability to lift and move objects up to 50 lbs.
• Must be punctual, dependable, and maintain a positive attitude.
• Reliable transportation to and from the job site.

Responsibilities

• Perform a wide variety of cleaning tasks as directed by the manager.
• Dust and wipe surfaces; clean and sanitize restrooms; replenish supplies.
• Train newly assigned associates and supervisors on procedures and expectations; establish routines.
• Provide hands-on retraining and coaching on existing accounts; improve processes and quality.
• Support floor care and call-off coverage as needed to keep operations running smoothly.

Skills

Bilingual English/Spanish

Detail oriented

Lift up to 50 lbs

Independent or team worker

Task prioritization

Job description

Marquis Commercial Solutions is seeking an Onboarding & Quality Assurance Supervisor to launch new commercial accounts and improve service quality across existing accounts in Central Indiana. This role focuses on establishing processes, training teams, and ensuring accounts are ready before transitioning to permanent operations.

The position requires strong leadership, bilingual communication in English and Spanish, and a willingness to adapt to changing procedures.