Field Quality Assurance Manager – Janitorial Services

KG Facility Solutions; Westminster (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

KG Facility Solutions is seeking a Quality Assurance Manager in Westminster, Colorado, to oversee service quality and client satisfaction across multiple commercial cleaning accounts. This role requires strong leadership and problem-solving skills, alongside a commitment to operational compliance and service improvement.

The ideal candidate will possess 3–5 years of experience in commercial janitorial operations, be bilingual in English and Spanish, and have a robust understanding of cleaning standards and procedures. The position involves conducting inspections, audits, and supporting training and coaching of staff.

Qualifications

• 3–5 years of experience in commercial janitorial operations, supervision, or QA.
• Proven ability to identify and correct operational deficiencies.
• Experience managing multiple commercial accounts.

Responsibilities

• Conduct scheduled and unscheduled quality inspections across client facilities.
• Perform detailed audits using quality assurance inspection software.
• Ensure compliance with safety requirements and company standards.
• Develop and implement corrective action plans with Operations leadership.
• Conduct client performance reviews and address service concerns.

Skills

Commercial janitorial operations experience

Cleaning standards knowledge

Leadership skills

Communication skills

Problem-solving skills

Bilingual (English/Spanish)

Tools

Microsoft Office

Mobile reporting tools

Job description

KG Facility Solutions is seeking a Quality Assurance Manager in Westminster, Colorado, to oversee service quality and client satisfaction across multiple commercial cleaning accounts. This role requires strong leadership and problem-solving skills, alongside a commitment to operational compliance and service improvement.

The ideal candidate will possess 3–5 years of experience in commercial janitorial operations, be bilingual in English and Spanish, and have a robust understanding of cleaning standards and procedures. The position involves conducting inspections, audits, and supporting training and coaching of staff.